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Help Desk
The help desk is organized into different categories, please select a topic that you are interested in. Additionally, you can also search the entire help desk by entering keywords below.
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Downloading Help (3)
General Website Help (13)
- How do I create an account?
- How do I change my email address?
- How do I change my password?
- How do I change my address?
- How do I add an address to my account?
- I've forgotten my password, how do I get a new one?
- How do I remove something from my shopping cart?
- Do you sell my address, phone, or email?
- Is it safe to use my credit card on this website?
- What is a cookie and do you send out one?
Ordering Help (10)
- How do I see if you have a certain product?
- I don't have a PayPal account, how do I pay?
- What are the options below a product?
- I can't purchase the items in my shopping cart right now, will it keep them there for me?
- It says my credit card is declined, but it works everywhere else.
- Can I purchase with a money order or personal check?
- How do I remove something from my shopping cart?
- Can I order over the phone?
- Is it safe to use my credit card on this website?
- How can I purchase something as a gift on your website?